TERMS AND CONDITIONS OF WAMTECHNIK SERVICE

  1. General provisions:
    1. The owner and administrator of the Website is the brand owner Wamtechnik Spółka z ograniczoną odpowiedzialnością with its registered office in Piaseczno (05-500), ul. Techniczna 2 bud. H, Piaseczno, entered into the National Court Register kept by the District Court for the Capital City of Warsaw, 13th Commercial Division, under KRS number 0000179475, NIP: 5220104603, REGON: 012110050, e-mail address: office@wamtechnik.pl, phone (+48) 22 701 26 00.
    2. The Website is run for the purpose of presenting the services and products offered by Wamtechnik and providing services available electronically (Services), as specified in the Terms of Service.
    3. All rights to the Website are reserved. The above refers to, among others, text and graphic elements, element layouts, forms placed on the Website. Use of the Website by Users does not result in acquisition of any rights to the Website. Use of the Website is permitted only within the scope of “permitted use” as defined in the polish law- Act of 4 February 1994 on Copyright and Related Rights (Polish Journal of Laws No. 24, item 83, as amended), the Act of 27 July 2001 on Protection of Databases (Polish Journal of Laws No. 128, item 1402, as amended) and the Act of 16 April 1993 on Combating Unfair Competition (Polish Journal of Laws 1993, No. 47, item 211, as amended).
    4. By using the Website, the User confirms that he/she has read the Regulations and accepts the provisions contained therein in full and without reservation.
    5. Pursuant to Article 8(3) of the Act of 18 July 2002 on provision of services by electronic means, the Regulations specify in particular:
      1. types and scope of services provided electronically,
      2. conditions for provision of services by electronic means,
      3. conditions for conclusion and termination of agreements on provision of services by electronic means,
      4. procedure of making a complaint.
    6. The Regulations are made available to the User free of charge via the Website in a form that enables its acquisition, reproduction and recording.
    7. The User is obliged to enter data in appropriate forms on the Website, in accordance with the actual and legal status.
    8. By accepting the Regulations, the User declares that he/she is aware of the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying User data by unauthorised persons, and therefore the User should use appropriate technical measures to minimise such risk. In particular, it is reasonable for the User to use anti-virus software.
    9. Wamtechnik endeavours to ensure that the Website is properly secured.
    10. Wamtechnik wants to provide the best possible service to the Users of the Website. By using the Website, the User acknowledges and accepts that he/she will not:
      1. publish, transmit, redistribute, upload or promote any communication or material that could adversely affect the operation of the Website or the Services.
      2. behave in any manner that restricts, inhibits, interferes with, or prevents any other User from using the Website, or in any manner that could affect the security of the Website, or use any device to do so.
      3. use any device or attempt to use any software, tool, agent or script or other device or mechanism (including without limitation any so-called spiders, bots, crawlers, avatars or intelligent agents) to navigate and search the Site or copy its content. Wamtechnik reserves the right to immediately block access to the Site to any User who violates these rules or any other rules that are part of these Terms of Use.

  2. Definitions:
    1. Newsletter – (also as Newsletter service) a service provided electronically, which makes it possible to receive periodic information from Wamtechnik, in particular about Wamtechnik’s offer, news and promotions, marketing content, news concerning Wamtechnik, with express consent and upon express request. The frequency of sending the Newsletter, as well as its content, shall be determined by Wamtechnik.
    2. General Terms and Conditions of Sale (GTCS) – means this document, which defines the terms and conditions of concluding and performing the contracts of sale of the Products by Wamtechnik with the Customers, including in particular the scope of the parties’ liability, rules of delivery, payment, complaints and other provisions concerning the performance of the Contract of Sale. The GTCS form an integral part of each Sales Contract concluded by Wamtechnik, unless the parties expressly agree otherwise in writing.
    3. Entrepreneur – a natural person, a legal person and an organisational unit which is not a legal person but to which a separate act grants legal capacity, performing a business activity in its own name.
    4. Entrepreneur-Consumer/Individual Entrepreneur – a natural person concluding a contract for the provision of Services, directly related to his/her business activity, when the content of this contract indicates that it is not of a professional nature for him/her, arising in particular from the subject of his/her business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity;
    5. Terms and conditions – these terms and conditions
    6. Website – website available at https://wamtechnik.pl/wraz with all its subpages and related websites, where these Regulations are included.
    7. Shop or Platform – the online sales service run by Wamtechnik, available to Users who are entrepreneurs, at https://b2b.wamtechnik.pl/.
    8. Digital Content – data produced and delivered in digital form.
    9. Services – services provided by Wamtechnik electronically through the Website, regulated by these Terms and Conditions.
    10. Digital Service – a service provided electronically by Wamtechnik through the Website, allowing the production, processing and storage of data or access to it in digital form.
    11. User – any person who uses the Website.
    12. Wamtechnik/Service Provider – Wamtechnik Spółka z ograniczoną odpowiedzialnością with its registered office in Piaseczno (05-500), ul. Techniczna 2 bud. H, Piaseczno, entered into the National Court Register kept by the District Court for the Capital City of Warsaw, 13th Commercial Division, under KRS number 0000179475, NIP: 5220104603, REGON: 012110050.

  3. Services provided electronically:
    1. Through the Website, Wamtechnik provides the following Services:
      1. Content delivery,
      2. Contact form,
      3. Complaint form,
      4. Newsletter,
      5. Social network plug-ins,
      6. other Services available on the Website, currently available to Users.
    2. The User is obliged to use the Website, the Services in a manner consistent with the Terms and Conditions and applicable laws.
    3. Content Delivery Service:
      1. Use of the Website with respect to content delivery begins when any page of the Website is opened and ends when the last page of the Website is closed.
      2. Use of the Content Delivery Service is free of charge but requires a device with Internet access and a standard web browser.
      3. The provision of content relates to the Services, as well as to other products and services offered by Wamtechnik – in particular information on news and events concerning Wamtechnik. The content provided may also include information about business contractors and entities related to Wamtechnik or its areas of interest and activities.
    4. Contact Form:
      1. The User has the possibility to contact Wamtechnik via the Contact Form provided on the Website.
      2. To make contact via the Contact Form, the User indicates his/her e-mail address, name, surname, telephone number, company name, subject and content of the message. He or she should then click on “Send”. A representative of Wamtechnik will contact the User outside the Website via the indicated e-mail address or, if provided, other contact details
    5. Complaint form:
      1. The User has the possibility to make a complaint regarding Wamtechnik’s services or products based on other regulations available on the Website or contracts concluded – the complaint procedure regarding the above is described in the respective, separate regulations for the given services or contracts concluded with Wamtechnik.
      2. In order to make a complaint via the complaint form, the user should at least indicate the name/company of Wamtechnik’s customer, name of the reporting person, contact telephone number, email address, return address, type/name of the Wamtechnik product to which the complaint relates, number of products under complaint, number of the purchase document, description of the problem and additional remarks (mandatory fields). Additionally, he can – at his own discretion – attach a file of his choice from his computer memory. He should then click on “Send”.
      3. Detailed information on product complaints and other Wamtechnik services can be found in Wamtechnik’s General Terms and Conditions of Sale, available at wamtechnik.pl.
    6. Newsletter:
      1. To use the Newsletter service, the User should fill in the Contact Form available on the main page of the Website, in the Contact tab and at: https://subskrypcja.wamtechnik.pl/ – and agree to receive marketing and commercial information. The provision of an email address by the User is necessary for the Newsletter Service. It is not permitted to use an e-mail address used by another person,
      2. The User shall be obliged to confirm the Newsletter Service order by clicking on the confirmation link sent to the email address indicated in the form,
      3. The Newsletter Service Agreement shall be concluded upon confirmation of the Newsletter Service order by the User,
      4. The Newsletter Service is voluntary, unpaid and provided only upon subscription,
      5. The Newsletter service consists of providing content concerning Wamtechnik, its offer, news, products and brand. The Newsletter contains commercial and marketing information of the Service Provider,
      6. The Newsletter is sent periodically for an indefinite period, until the termination of the Service or Newsletter Service by Wamtechnik,
      7. resignation from the Newsletter Service is possible at any time by clicking on the deactivation link included in each email sent to the User within the Newsletter service or by sending the resignation to the email address: marketing@wamtechnik.pl.
      8. Wamtechnik may cancel the Newsletter Service at any time after informing the Users,
      9. Detailed rules for using the Newsletter Service are set out in the Newsletter Regulations available at wamtechnik.pl.
    7. Social Networking plug-ins:
      1. About social networking plug-ins, the Service Provider exclusively provides the plug-ins through their respective posting on the Website.
      2. Social network plug-ins enable the User to go from the Website directly to the Website Provider’s account maintained on the social network.
      3. Both the operation of the plug-ins and the social networks themselves take place according to the rules and regulations of the respective social networks and are independent of the Service Provider.
      4. To the fullest extent permitted by law, the Service Provider is not responsible for the operation of the plug-ins and social networks.

  4. Complaints about the Website
    1. Complaints regarding problems with the use of the Website may be submitted to Wamtechnik by email to the following email address: marketing@wamtechnik.pl
    2. Each complaint should contain a detailed description of the problem.
    3. A correctly submitted complaint will be reviewed by Wamtechnik immediately, but no longer than within 14 (fourteen) days from the date of its submission in the manner specified above. Wamtechnik shall reply to the complaint at the e-mail address from which the complaint was sent, unless a different e-mail address was indicated in the complaint, to which a reply is to be sent.
    4. Lodging a complaint by the User, as well as its non-acceptance or leaving it unrecognised by Wamtechnik does not affect the User’s right to pursue claims in court in accordance with the applicable law.
    5. Wamtechnik does not provide for the use of out-of-court ways of dealing with complaints and claims.

  5. Consumer warranty for digital services provided on the website
    1. The provisions of this Section V. shall only apply to Users who are consumers or Entrepreneurs-Consumers and shall only apply to the extent of the provisions of these Terms and Conditions concerning digital services.
    2. The Service Provider shall deliver to the User who is a consumer or Entrepreneur-Consumer, digital content or digital service immediately after the conclusion of the contract.
    3. The Digital Service shall be deemed to have been provided when the Digital Service has been made available to the User who is a consumer or Entrepreneur-Consumer, or downloaded to his/her mobile device, or when the User who is a consumer or Entrepreneur-Consumer, or his/her mobile device, has accessed it.
    4. A User who is a consumer or Entrepreneur-Consumer may withdraw from the concluded contract if the Service Provider has failed to provide him or her, despite having been requested to do so, with the digital service, without delay or within the period expressly agreed by the parties.
    5. A user who is a consumer or a Business-Consumer may withdraw from the contract without being called upon to provide the digital service if:
      1. it is clear from Wamtechnik’s statement that it will not deliver the digital service, or
      2. Wamtechnik and the User who is a consumer or Entrepreneur-Consumer have agreed that a specific deadline for the delivery of the digital service was of material importance for the User who is a consumer or Entrepreneur-Consumer and Wamtechnik has not delivered within this deadline.
    6. If the User, withdraws from the contract, the provisions of paragraphs 15. – 16., shall apply accordingly.
    7. The digital content or digital service is in conformity with the contract if:
      1. their description, type, quantity, quality, features and the availability of technical support and updates correspond to the concluded contract.
      2. they remain fit for the purpose for which the User needs them,
      3. they are fit for the purposes for which a digital service of this kind is normally used.
      4. have characteristics typical of a digital or digital service of that kind and which a User who is a consumer or a Business-Consumer may reasonably expect, taking into account the nature of the digital service and the public assurances made by Wamtechnik, its legal predecessors or persons acting on its behalf, in particular in advertising or on a label, unless Wamtechnik demonstrates that:
        1. it was not aware of the public assurance in question and, judging reasonably, could not have been aware of it,
        2. prior to the conclusion of the contract, the public assurance was rectified in the terms and form in which the public assurance was given, or in a comparable manner,
        3. the public assurance did not influence his decision to conclude the contract.
      5. are in accordance with the trial version or the announcement which was made available to the User who is a consumer or a Business-Consumer by Wamtechnik prior to the conclusion of the contract,
      6. have been provided with instructions which the User who is a consumer or a Business-Consumer may reasonably expect.
    8. Wamtechnik shall inform the User who is a consumer or Entrepreneur-Consumer of the updates necessary for the digital service to be in conformity with the contract and provide them to the User who is a consumer or Entrepreneur-Consumer.
    9. If the User who is a consumer or Entrepreneur-Consumer does not install the updates provided by the Service Provider in accordance with paragraph 8 within a reasonable time, the Service Provider shall not be liable for the digital service not being in conformity with the contract if:
      1. informed the User who is a consumer Entrepreneur-Consumer about the update and the consequences of not installing it.
      2. the non-installation or incorrect installation of the update was not due to errors in the installation instructions provided by the Service Provider.
    10. If the digital content or digital service is not in conformity with the contract, the User who is a consumer or Entrepreneur-Consumer may demand that it be brought into conformity with the contract. Wamtechnik shall be obliged to bring the digital content or digital service into conformity with the contract within a reasonable time and without undue inconvenience for this User.
    11. Wamtechnik may refuse to bring the digital service into conformity with the contract if bringing it into conformity with the contract is impossible or would require excessive costs for Wamtechnik.
    12. In assessing the unreasonable costs, all circumstances of the case shall be considered, in particular the significance of the non-conformity of the digital service with the contract, the value of the digital service in conformity with the contract.
    13. Only in the event of:
      1. one of the situations described in paragraphs 11. and 12. above occurs.
      2. when Wamtechnik has not brought the digital service into conformity with the contract in accordance with the provisions indicated in paragraphs 10. to 12.
      3. when the non-conformity of the digital service with the contract is very significant.
      4. where it appears from Wamtechnik’s statement or other circumstances that Wamtechnik will not bring the digital service into conformity with the contract within a reasonable time or without undue inconvenience to the User who is a consumer or Business-Consumer.

        The User who is a consumer or Entrepreneur-Consumer may make a declaration to reduce the price of the digital service or to withdraw from the contract. The reduced price should remain in such proportion to the contract price as the value of the digital service not in conformity with the contract remains to the value of the digital service in conformity with the contract.

    14. After withdrawal from the contract, Wamtechnik may not use content other than personal data provided or created by the User who is a consumer or a Business-Consumer while using the digital service provided by Wamtechnik, except for content that:
      1. are only useful in relation to the digital service which was the subject of the contract.
      2. relate exclusively to the User’s activities during the use of the digital service that constituted the subject of the contract.
      3. have been combined by Wamtechnik with other data and cannot be disconnected without undue difficulty.
      4. have been created by a User who is a consumer or a Business-Consumer, together with other Users who can still use them.
    15. Wamtechnik shall not be entitled to claim payment for the time during which the digital content or digital service was not in conformity with the contract, even if the User who is a consumer or Entrepreneur-Consumer used it before withdrawing from the contract.

  6. Exclusion of liability:
    1. Wamtechnik shall not be liable for any damage or inability to use the Website caused by:
      1. impediments to the use of the Website arising from circumstances that Wamtechnik could not have prevented or foreseen with due diligence, including problems related to the operation of the ICT network or Internet connections, as well as those caused by fortuitous events,
      2. damage caused by incorrect use of the Website, including use of the Website in a manner contrary to the Terms of Use,
      3. an incompatible digital environment of the User, not complying with the technical requirements indicated by Wamtechnik.
    2. Wamtechnik shall not be responsible for the blocking by email server administrators of the transmission of messages to the email address indicated by the User in the order, or for the deletion and/or blocking of electronic messages by software installed on the electronic equipment used by the User.
    3. Wamtechnik reserves the right to carry out technical interruptions in the operation of the Website, in particular related to maintenance, updating, expansion or modernisation of the system. During such interruptions, the Website may be temporarily unavailable. Wamtechnik shall not be liable for the unavailability of the Website or its functionality during such interruptions.

  7. Technical requirements necessary for the use of the Website:
    1. To use the Website correctly, it is necessary to have:
      1. connection to the Internet,
      2. web browsing software,
      3. cookies must be enabled in your browser,
      4. enable JavaScript.
    2. The use of the Website requires a correctly configured Chrome web browser, version no lower than 133, Mozilla Firefox version no lower than 135 or Microsoft Edge version no lower than 133, or any other browser in which the contact form will be displayed and worked correctly.
    3. If the User’s computer does not meet the technical parameters described above, the Website or its individual elements may not function properly.
    4. As a rule, the use of the Website is free of charge. The use of the Website requires an active connection to the Internet. Potential costs of the Internet connection shall be borne by the User in accordance with the regulations and price list of the telecommunications service’s provider of his/her choice.

  8. Protection of personal data

    The processing of personal data in connection with the Services provided by Wamtechnik is described in the Privacy Policy and the Cookie Policy, available on the Website.

  9. Final provisions:
    1. In matters not regulated by the Terms and Conditions, the applicable legal regulations shall apply.
    2. The court of competent jurisdiction for any disputes related to the performance of contracts concluded under these Terms and Conditions shall be the court having jurisdiction according to Wamtechnik’s registered office.
    3. The Terms and Conditions may be amended if the law or the terms of providing services available on the Website are changed. Wamtechnik shall inform about the change of the Rules and Regulations via the website https://wamtechnik.pl/ . Amendments to the Terms and Conditions become effective within 14 days of the new Terms and Conditions being published on the Website.
    4. Wamtechnik may correct simple typographical and editorial errors in the Terms of Website at any time. Mere clerical or editorial errors shall be deemed to be errors which do not affect the rights and obligations of the parties. Such a correction shall not constitute an amendment to the Terms and Conditions. The correction is effective from the moment of publishing the corrected content of the Terms and Conditions, contracts concerning the Services concluded before the correction of the Terms and Conditions will be performed according to the new rules.
    5. The Terms and Conditions shall enter into force 14 days after their publication, i.e. on 04.08.2025.